·         This position will be based in Shanghai and report to GRC Technical Competency and Commercial Engineering Manager.

·         Provide DST Pre-Sales support to Sales Team across GRC.

·         Provide technical, commercial and engineering leadership in DST application engineering and software space to enable customer success. This includes sales engagement, application expertise and post sales issue resolution. Provide technical support and advice to Technical Consultants, Solution Architects, SI's, OEMs and end user customers in the design of complex system solutions (application engineering).

·         Assist in pre-sales activities by assisting the sales channel develop, maintain and support relationships that exceed customer expectations for responsiveness, support and product quality.

·         Develop relationships and work closely with various internal groups including Rockwell Automaton Sales, local sales support groups, and the global Commercial Engineering organization.

·         Build up competency of the Internal Rockwell Sales personnel and Channel partners.

 

·         Detailed knowledge and extensive hands on experience of Drive Application. Knowledge and experience with Industrial Networks, PLC, HMI.

·         5+ years of relevant experience.

 

·         Good leadership skills.

·         An understanding of how to build and maintain customer satisfaction.

·         Strong listening and communication skills, fluent in English.

·         Ability to build and manage relationships across organizational lines.

·         An ability to get things done and a dedication to following through on commitments

·         Be able to function with a large degree of autonomy and professionalism.

·         Ability to resolve conflict, negotiate and persuade.

·         An understanding of how to build consensus and work toward win/win solutions.

·         Principled and sound business ethics

·         An understanding of the need to protect confidential information.

·         A broad understanding of quality standards and processes

·         High personal standards of performance and a desire to seek out new challenges and initiate action.

 

·         An Engineering Degree in Electrical or Electronics or Industrial Automation or equivalent relevant experience.

·         Formal Business qualifications would be well regarded